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Returns & Exchanges

At Southwest Ranches Farmers Market, we strive to provide the freshest farm-to-table products; however, due to the perishable nature of our goods, returns are handled on a case-by-case basis to ensure total satisfaction. If your order arrives damaged or does not meet our quality standards, please contact us within 24 hours of receipt for a replacement or refund.

Return Process

  • 1.
    Inspect Your Order

    Thoroughly check your produce and artisanal goods immediately upon delivery or pickup to ensure everything meets your expectations for freshness.

  • 2.
    Document Issues

    If you notice any quality concerns, take clear photos of the items and the packaging to help our team verify the condition of the products.

  • 3.
    Contact Support

    Email our customer care team at [email protected] within 24 hours with your order number and attached photos to initiate a claim.

  • 4.
    Resolution Processing

    Once approved, we will issue a store credit, process a refund to your original payment method, or arrange for a fresh replacement in your next delivery.