Returns & Exchanges
At Southwest Ranches Farmers Market, we strive to provide the freshest farm-to-table products; however, due to the perishable nature of our goods, returns are handled on a case-by-case basis to ensure total satisfaction. If your order arrives damaged or does not meet our quality standards, please contact us within 24 hours of receipt for a replacement or refund.
Return Process
- 1.Inspect Your Order
Thoroughly check your produce and artisanal goods immediately upon delivery or pickup to ensure everything meets your expectations for freshness.
- 2.Document Issues
If you notice any quality concerns, take clear photos of the items and the packaging to help our team verify the condition of the products.
- 3.Contact Support
Email our customer care team at [email protected] within 24 hours with your order number and attached photos to initiate a claim.
- 4.Resolution Processing
Once approved, we will issue a store credit, process a refund to your original payment method, or arrange for a fresh replacement in your next delivery.
